Return Refund Policy

Returns & Exchange Policy – Rebel Art Division

RAD follows a considered, no-returns policy. Please read this section carefully before placing your order, as it forms a binding part of these Terms.

No Returns or Refunds

All RAD products are strictly non-returnable and non-refundable, except in the case of a genuinely damaged, defective, or incorrect item received, as covered under Section 5 below.

Size Exchange First-Time Customers Only

  • A one-time size exchange is available exclusively to customers placing their first order with RAD.
  • The exchange request must be raised within 7 days of the date of delivery.
  • Only one exchange is permitted per customer, per order — this facility cannot be availed a second time.
  • To be eligible, the product must be unused, unworn, unwashed, and returned in its original condition, with all original tags, labels, and packaging intact.
  • The exchange is limited strictly to a size change of the same product and is subject to availability of the requested size.
  • Shipping for this one-time size exchange — both pickup and redelivery — is provided free of cost to the customer.
  • Repeat customers, or customers seeking a second exchange, are not eligible under this policy.